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2nd Annual Web Based Screening and Assessment Usage Survey

20 questions about online screening/assessment

Thank you for taking the time to complete our 10 minute, 20 question survey. Your answers will help us provide you and other members of the ERE community with important information about the latest trends in the usage of online screening and assessment tools.

To complete the survey just click on the appropriate radio buttons for each question or type your answer in the blank field when requested.

By completing the survey and providing us with your contact information, you will be automatically entered into a drawing for a free copy of our latest publication, “The Rocket-Hire Buyer’s Guide to Web Based Screening and Staffing Assessment Systems” (a $375 value)

If you have any questions about this survey, please feel free to contact us at info@rocket-hire.com

Thanks for your input,
The Rocket-Hire crew

Section 1: Background information

Contact information is not required to complete the survey, but is required if you wish to be registered in the drawing to win a free copy of the “The Rocket-Hire Buyer’s Guide to Web Based Screening and Staffing Assessment Systems” (a $375 value).

Confidentiality is Assured
Your contact information will not be shared with ANYONE else and no company or individual names will be disclosed in the write up of the survey results.

Name: (optional)
Employer: (optional)
E-mail: (optional)
1.1 Did you respond to last year’s survey?

1.2 Please indicate your current job title/position:

Other (please explain):

1.3 Please indicate the approximate number of persons employed by your organization:
1.4 Please indicate the approximate number of hires your organization makes a year:
1.5 Overall, what percentage of your company’s hires over the last two years would you consider to be “highly successful” in terms of the employees’ subsequent performance and tenure?

1.6 How long has your company used the web to collect information (including résumés) from candidates for the purpose of making staffing and hiring decisions?

1.7 Does your organization currently utilize an ATS system?

We define ATS (Applicant Tracking System) as:

“A software application designed to help an enterprise manage their staffing process more efficiently. An ATS can be used to create job requisitions, post job openings on a corporate Web site or job board, screen resumes, generate interview requests to potential candidates by e-mail, and enroll newly hired candidates into a companies HRIS (human resource information system).”

Section 2: Current usage of online pre-screening

This section contains questions about your company’s use of online Pre-screening technology. Please note the distinction between pre-screening tools and assessment tools.
We define Pre-screening tools as:

“Tools that gather information about, or ask candidates to respond to questions about their experience, skills, and qualifications in order to identify if they meet minimum job requirements. These tools are typically used early on in the staffing process.”

While we define assessment tools as:

“Scientifically based screening tools that look more deeply into a candidate’s abilities, interests, traits, and skills. These tools include personality measures, cognitive tests (i.e., verbal and quantitative skills), situational judgment tests, job simulations, etc. These tools are typically used for a more in-depth evaluation later on in the staffing process.”

2.1 What type of automated pre-screening does your organization currently use? (check all that apply)

A. We do not use any automated pre-screening
B. Tools designed to scan resumes in order to identify suitable applicants
C. Pre-screening based on basic qualifications such as experience, education, salary requirements, etc
D. Pre-screening based on biodata, personality or other “below the surface” characteristics
E. Pre-screening based on applicant’s “fit” with a job or organization
F. Other (please explain):

2.2 How is pre-screening deployed in your organization?

A. Globally- we use pre-screening for all jobs, worldwide
B. Domestically- we use pre-screening for all jobs, domestically
C. Business unit- we use pre-screening for all the jobs within an entire business unit but not all business units in the company
D. Locally- we use pre-screening for specific jobs only
E. I am not sure

2.3 Who provides this pre-screening functionality for you?

A. Pre-screening is provided via our ATS system
B. Pre-screening is provided by the careers page on our website
C. Pre-screening is provided by job board (e.g. Monster, Hotjobs, others)
D. Pre-screening provided by a tool from a 3rd party vendor
E. Other (please explain):

2.4 Do you collect metrics or data to help demonstrate the effectiveness of pre-screening tools and questions?
2.5 Do you feel the pre-screening solutions you are using are effective?

2.6 If you are currently using pre-screening, please describe the biggest problem you have faced related to its use?

Section 3: Online Assessment Tools

This section contains questions related to your company’s use of online assessment tools.
We define online assessment tools as:

“Scientifically based screening tools that look more deeply into a candidate’s abilities, interests, traits, and skills. These tools include personality measures, cognitive tests (i.e., verbal and quantitative skills), situational judgment tests, job simulations, etc.”

3.7 What type of online assessment tools is your organization currently using? (check all that apply)

A. We do not currently use any assessment tools, online or otherwise. If you chose this option, please skip the rest of the questions in this section and move on to Section 4.
B. We currently use only paper and pencil assessment tools
C. Personality measures
D. Measures of applicant culture or work environment “fit”
E. Cognitive measures and ability tests
F. Biodata (life history information)
G. Skills/Knowledge assessment
H. Background investigations
I. Simulations
J. Online interviews
K. Other (please explain):

3.8 How are online assessment tools deployed in your organization?

A. Globally- we use assessment for all jobs worldwide
B. Domestically- we use pre-screening for all domestic jobs
C. Business unit- we use assessment for all jobs within an entire business unit but not for all business units in the company
D. Locally- we use assessment for specific jobs only
E. I am not sure

3.9 For what job levels is online assessment used? (check all that apply)

A. Entry level/hourly
B. Lower level management and professional (e.g. supervisor)
C. Middle management and professional (manager)
D. Higher level management and professional (director)
E. Executive level (VP, EVP)
F. Other (please explain):

3.10 For what types of jobs is online assessment used? (please check all that apply) A. Customer service jobs
B. Manufacturing/labor jobs
C. Skilled trades
D. Account Management jobs
E. Call Center jobs
F. Managerial/Supervisory jobs
G. Administrative jobs
H. Information Technology jobs
I. Retail jobs
J. Consulting/Advising jobs
K. Sales jobs
L. Professional jobs
M. Other (please explain):
3.11 Have you integrated online assessment results into you ATS system?

Yes
No-we don’t have an ATS system
No-we have an ATS system but have not integrated any assessment information
I am not sure

3.12 Do you collect metrics to help you assess the effectiveness of your online assessment tools?

3.13 If yes, please list the metrics you collect

3.14 Have you found these metrics helpful in building a business case for continued or expanded use of online assessment?

3.15 Do you feel the use of assessment has had a positive impact on your organization?

Section 4: Obstacles and Future Usage
4.16 If you are not presently using online screening or assessment, do you feel your organization will do so in the future?
4.17 If your company is currently considering adopting online pre-screening or assessment measures, what type of tools are you considering?
(please check all that apply)

A. We are not considering using any such tools
B. Tools designed to scan resumes in order to identify suitable applicants
C. Screening based on basic qualifications such as experience, education, salary requirements, etc
D. Personality measures
E. Measures of applicant “fit”
F. Cognitive measures
G. Biodata (life history information)
H. Skills/Knowledge assessment
I. Background investigations
J. Simulations
K. Online interviews
L. I don’t know
M. Other (please explain):

4.18 How will your organization decide on which online screening and assessment systems you will use?

A. Formal RFI/RFP process
B. Informal decision making process
C. Recommendation from consultant
D. Via partnerships or services offered by vendors we are currently using
E. I don’t know how we are going to choose
F. Other (please explain):

4.19 Which of the following obstacles pose challenges to the adoption of online screening and assessment tools by your organization? (please check all that apply)

A. I feel that there are no specific obstacles that limit the use of online assessment and screening within my company.
B. Technology is still too new
C. HR not interested in innovation, reluctance to change
D. Decision makers do not believe it is worth the cost
E. Hesitation due to legal issues
F. Hesitation due to security issues
G. Lack of knowledge about the topic amongst persons in organization
H. Too costly-lack of budgetary resources
I. Feel tools will negatively impact the candidate experience (e.g., make the staffing process too impersonal)
J. Skepticism about the ability of screening to provide results
K. Lack of ability to provide the evidence needed to make a sound business case.
L. Other (please explain):

4.20 Which of the above do you feel represents the single biggest obstacle to the adoption of online screening and assessment within your organization?

A. I feel that there are no specific obstacles that limit the use of online assessment and screening within my company.
B. Technology is still too new
C. HR not interested in innovation, reluctance to change
D. Decision makers do not believe it is worth the cost
E. Hesitation due to legal issues
F. Hesitation due to security issues
G. Lack of knowledge about the topic amongst persons in organization
H. Too costly-lack of budgetary resources
I. Feel tools will negatively impact the candidate experience (e.g., make the staffing process too impersonal)
J. Skepticism about the ability of screening to provide results
K. Lack of ability to provide the evidence needed to make a sound business case.
L. Other (Please describe)

Comments: Please feel free to provide us with any comments you feel are relevant to the content of this survey.

Thanks again for your participation. We look forward to the oportunity to share our results. Please feel free to forward this survey on to any other persons whom you feel can help provide us with useful information. — The Rocket-Hire crew

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