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Assessment Inc.

Customer Support + Professional Services

Information about the services that support this vendor's products:

What training is required to use your assessment systems?

Our system has a lot of features so there is a significant need for training. We take this very seriously and insist that every implmentation be supported by in-depth training both at our corporate campus and at the client site.

Please describe the customer support offered for users of your products.

Each account is assigned an account manager who has a background in I/O Psychology. Our account managers role is to be a central point of communication between our internal organization and the client. We pride ourselves on the quality of our customer service.

Please describe the consulting services offered by your organization.

We offer a full range of consulting services to our clients. We can help to develop a complete system and understand the value of each component of this system. We also offer consulting to help support each of our key product groups.

Do you offer your customers any form of legal Indemnity regarding the use of your assessment products?

No, our customers must agree to use our products in a lawful and honest manner.

Please describe partnerships you have with other companies to provide more complete solutions to your clients.

We have a large number of parternships with companies of all types. We help our clients to realize value through these partnerships and encourage collaboration in order to create optimal solutions.

Please describe any non-assessment services that complement your assessment offerings.

We offer limited assistance with employment branding and compensation surveys.

Stability - How long have you been in business?

We have been in business for over 50 years.

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